Thorough ground work and attention to detail achieves £12,500 for persistent jaw injury
Our client was injured in a car crash that also caused considerable damage to her vehicle.
Following a car crash in which her vehicle was badly damaged our client, who suffered significant injuries during the incident, was encouraged to consult the solicitors recommended as part of the legal expenses cover provided by her motor insurance policy. She was experiencing considerable discomfort in the jaw area of her face and suffering a painful clicking sensation on both sides of her jaw whenever she opened her mouth.
As a result, within six weeks of the accident she was sent to a general practice doctor, whose examination report was delivered to the at-fault driver’s third party insurers in due course. Our client was notified of their initial £2,500 offer her legal expenses solicitors declined to advise her citing a lack of medical evidence, even though they had been in possession of the doctor’s report for some time.
Dismayed at her insurer’s solicitors’ lack of communication and at receiving such poor quality service, our client subsequently transferred the papers to Garry Sleet at George Ide LLP.
With all the papers in front of us, it became clear that, as well as the general practice doctor’s findings, medical reports on her case from a consultant oral maxillofacial surgeon had also been made available. These suggested that, without surgical intervention, it was likely our client’s injury would be permanent and recommended a personal injury claim settlement of between £5,000 and £6,000 – a far cry from the £2,500 that had, in fact, been offered.
With Garry on her side, our client underwent a further MRI scan and the resultant report included an indication of how much the necessary surgery was likely to cost and we settled her claim for £12,500.
By insisting on thorough, independent medical investigations and paying close attention to the expert evidence of experienced clinicians, we were able to increase our client’s compensation five-fold from the insurer’s initial offer of £2,500 and by more than double the amount recommended by her original legal expense lawyers.
Our client wrote: “I was involved in a road accident and appointed a traffic accident claims solicitor under my legal protection cover on my motor insurance. My claims solicitors just didn’t want to fight my claim and were hard to get in contact with. I was offered £5,000, which I was recommended to take. I decided to change solicitors as soon as I could. This is when I was introduced to George Ide.
“From the first meeting, Mr Garry Sleet was friendly, approachable and professional with many years of experience behind him. He has been in constant communication with me throughout the claim and I was kept well informed of all progress as it happened.
“Today I received a cheque for £12,500. I am so happy and can’t thank him enough for everything he has done.”
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