I would like to thank you, both personally and on behalf of the whole family for your help and support through some very trying times. Your calm, measured professionalism kept us together as a family and for that I personally am deeply grateful. Whilst writing I would also like to give praise to Ashley Partridge who has really impressed us all with his efficiency and charm. From the moment he was assigned to us to the very end, he kept us informed. He is a brilliant peoples person, he is a gem don't let him go.