For some of us a visit to the shops is a pleasure, for others a chore – but one way or another we all need to shop, if only for life’s essentials.
In fact, a large number of accidents occur in supermarkets and other shops, and many of these incidents result in injuries serious enough to warrant a claim for compensation.
When can we help?
Our expert personal injury claims team is experienced in helping unfortunate shoppers who have fallen victim to an accident while out shopping. It is not unusual for rain, inefficient cleaning or a freezer malfunction to cause shoppers to slip, trip or fall on a store’s wet floor, or on a floor made slippery by dropped items, for example.
Goods that have been incorrectly balanced on high shelves and other display units, loose signage, sharp or protruding objects in customer-accessible areas, damaged shopping trolleys, dilapidated buildings or poor fittings maintenance can all lead to accident and injury, while automatic doors, lifts and escalators can be dangerous to use if not kept in good working order.
If you have been hurt in a shop or supermarket accident that was not your fault, our legal team will help you claim the financial compensation you deserve. At every step, we will explain your choices in plain English to ensure you remain in control and up-to-date with the progress of your claim.
Who is responsible for preventing shop and supermarket accidents?
It is the responsibility of whoever runs the shop to keep customers safe so, depending on the situation, it is likely that the blame lies either with the owner of the premises or with the management team. As with all publicly accessible buildings, managers not only have a responsibility for ensuring the fabric of the building is safe, but are also legally responsible for the safety of the entire premises including outside space such as car parks, and can be held liable for any inappropriate or dangerous behaviour on the part of their staff.
And if the goods you have purchased cause injury or illness – food-poisoning, for example – we can help you make a product liability claim against the item’s manufacturer or producer, or the retailer who sold it to you, whichever is the most appropriate under the circumstances.
Always on your side
Our dedicated personal injury lawyers are approachable and understanding, and we are committed to putting our wealth of knowledge to work in your best interests, wherever you live in the UK. Our advice is of the highest quality and our client-focussed bespoke services are second-to-none.
As a valued client of our top-flight full-service law firm, you will also have access to a wide range of legal and financial expertise including will-writing, investment advice, tax planning, and family law so there is no need to shop around when next you need help and advice from a dependable lawyer – you can be sure our professionals are always on your side.
Getting started
If you have been injured in a shop or supermarket accident, or you would like to get in touch for an informal, no-obligation initial chat, contacting us is easy. Simply click on this link, write to us in confidence at info@georgeide.co.uk or call our Chichester offices on 01243 786668 or contact our specialists directly.
George Ide LLP. We’re on your side
Contact our personal injury team
To find out more about our expert personal injury team and for further information about all aspects of our comprehensive personal injury service, contact one of our specialists directly using the contact details below.
Client Testimonials
I don’t have enough words to describe how helpful, professional and supportive you have been, at a very stressful time for me. I feel really lucky to have had you as my solicitor. Your service was superb; it just could not have been better.
VG
Paul Fretwell
My daughter and I are extremely lucky to be alive after an awful road traffic accident on the M1 motorway 3 years ago. I had some severe injuries and fortunately I’ve recovered very well (although not without some life altering effects). My good fortune continued when I engaged George Ide solicitors to help with a personal injury claim a few weeks after I was released from hospital after almost 2 months.My dealings with the company have been outstanding in terms of professionalism, thoroughness and sensitivity. I feel that partner Paul Fretwell and his very capable team have worked extremely hard on my case. They achieved a successful and stress-free outcome for which I’m very grateful. I am most appreciative of the kindness and support shown to me throughout the time Paul and his colleagues advised, guided and helped me through what could have been a much more traumatic process without them. I would not hesitate in recommending George Ide solicitors to anyone who needs assistance with a personal injury claim. Paul Fretwell in particular is someone I have great confidence in and his diligence is exemplary. Many thanks once again Paul!
Paul Fretwell
“There are no words to adequately express my gratitude to you, and all the other members of the team who supported you, for what you have achieved for [my daughter]. You should all be so proud of what you have done and Thank You from the bottom of my heart.”
Mrs L
Paul Fretwell
I suffered a complex ankle injury in a road traffic accident in 2015, Paul Fretwell and the team at George Ide stepped in to manage my claim and helped me through a very challenging period in my life. The team’s experience with this type of injury, their considered approach and meticulous attention to detail enabled them to flag up any potential issues early on, and ensured there were no surprises along the way. Paul was able to see beyond the conventional claim headings, and took the time to understand the full impact of the injury, on my life and hobbies, and was keen to ensure they were all suitably reflected within the claim. Three years on, we went into a Joint Settlement Meeting with a robust and well prepared case, allowing us to secure a claim that significantly exceeded our expectations. I would not have a moment’s hesitation in recommending him to anyone in a similar situation.
RS
Paul Fretwell
We thought that we needed to write to you to express our deepest thanks for the way that you personally and all of the staff involved with you carried out the whole case from beginning to end.
We hope that you can convey our thanks to them on our behalf. The background people are often overlooked, but we feel that we had the best team available playing for us on all levels.
Paul Fretwell
I was involved in a traffic accident as a pedestrian, being hit by a car. My family were recommended to George Ide regarding personal injury, and what a great choice this turned out to be. Words can’t express how thankful and grateful I am for the service and support that I received from everyone at George Ide. My case was handled by Paul Fretwell with the help of Karen Jenkins, and the genuine kindness, care, and professionalism that they provided throughout my claim from start to finish was second to none. The experience of Paul and his team really shone through, and this was obvious from the very start when I first met Paul for an initial chat at home. The thoroughness and dedication to getting me the best possible outcome was clear throughout. Paul fought to the nail making sure that no stone was unturned, this allowing me to feel less anxious and to be able to concentrate on getting physically and mentally better. For anyone that goes through a traumatic event, the support from the people around you is key, Paul and his team were no exception to this, and I felt that I had a true friend and ally on my side. George Ide and Paul should be the first port of call to someone in need of a personal injury solicitor, I can’t recommend them enough!
Alex Richardson
Paul Fretwell/Karen Jenkins
I have worked with Paul for several years now on various challenging cases. Paul has a very honest and open approach with the people he represents, his communication skills and ability to share complex information at a level of understanding for his clients is second to none. Paul has a deep understanding of the challenges faced by somebody who has acquired a brain injury and it is this understanding that ensures clients anxiety levels and concerns are kept at the lowest level possible at all times. Paul is realistic with his expectations and has had a high level of success with regard to achieving the right level of settlement to ensure his clients get the support they need for the rest of their lives.
Karl Thompson. Managing Director, Thompson Holistic Care Services (THCS)
Paul Fretwell
George Ide looked after my claim from accident to the case conclusion, they took care of everything on route which concluded in a very substantial out of court settlement. The settlement enabled the family not to worry about future employment problems, and gives everyone piece of mind.
George Ide are a very professional company, and I would always recommend them to other people in the same situation.
M
Paul Fretwell
Following a traumatic motorcycle accident, I found myself in unfamiliar territory and in the need of a personal injury lawyer. From my first phone call to George Ides, I was in no doubt that they would be best team to handle my case, guiding me not only through the legal but also the rehabilitation process, I was always in good hands. Paul is a consummate professional, incredibly thoughtful and compassionate, but at the same time ensuring that I had the best advice and in a timely manner, a heart felt thank you, Paul.
Kate Buttriss
Paul Fretwell
I just wanted to say thank you again for all your efforts on my behalf, your resilience has been outstanding! Thanks to you, and the funds you secured, the process with Dorset has started already, and my new limb should be in my possession on October 4th (within a fortnight!) with the Echelon VT foot. This foot has a greater ankle bend which should help with the hill walking. I am also in much greater comfort in travelling in more testing conditions (when weather is wet especially), with the recent replacement of the 4wd car. This car will be especially useful when we intend to holiday in France with our friends during the winter months. Obviously my thanks are also extended to Lizzy and Karen for their efforts also! With very best wishes and thanks for your ongoing support,
Rusty Brown
Paul Fretwell
“In an age of ever larger firms of solicitors, George Ide LLP stands out as a beacon of truly personal service against the backdrop of warm and welcoming staff. Not only does Paul Fretwell possess real expertise in high value personal injury claims, he brings charm and real commitment to everything he does. No Claimant could be other than impressed by his willingness to go that extra yard in their cause. The legal industry would be a better place if there were more like both the firm and Paul Fretwell.”
Will Waldron QC
Paul Fretwell
We thought that we needed to write to you to express our deepest thanks for the way that you personally and all of the staff involved with you carried out the whole case from beginning to end.
The background people are often overlooked but we feel that we had the best team playing for us on all levels.
Paul Fretwell
Contact Our Friendly Legal Experts Today
For general enquiries or to discuss more specific needs in personal or commercial law please get in touch with a friendly member of our team today.
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Author: Paul Lewis
Last updated: 16th December, 2024
