Paul Fretwell has been our solicitor now for 8.5 years and has been dealing with the case for AB (our son) who sustained a head injury in 2012 due to a car accident.

Over the years we have come to rely on Paul’s expert opinion and knowledge of brain injuries to help us understand A’s behaviours and needs.

Paul has been a massive support to us and our whole family since A sustained life changing injuries, as you can imagine, it has been an uphill battle for us and we had no idea or understanding of the challenges to come or how to even start to put in place all the support A needed and still needs today.

A now has his Support Worker, D that Paul put in place, which to be honest, has been a godsend to the family and A.  A has a great relationship with D, and we will be eternally grateful.  D helps A with day to day challenges that most people take for granted and A now feels D is a friend as well as his mentor and “life coach”.  A also has an OT that visits his home to check he is doing ok and guide him in day to day tasks etc.

Paul has always been a phone call away at any time, he is very patient and understanding, his friendly approach to the whole family means we feel we can be very open and frank with him.  Although all the legal “jargon” is very hard for us to understand, Paul is and has always been massive support, he explains in detail every word and meaning and why certain steps need to be taken to help A’s case.

We will always be eternally grateful to Paul and George Ide Solicitors.

“There are no words to adequately express my gratitude to you, and all the other members of the team who supported you, for what you have achieved for [my daughter]. You should all be so proud of what you have done and Thank You from the bottom of my heart.”

I would just like to say that it has been an absolute pleasure working with you over the last few years and thank you so much for all your help and support. You have been fantastic. You have certainly been more helpful than I could have possibly hoped.

Thank you for your email and thank you so much for your help with it all. You have dealt with everything brilliantly so as not to cause me any stress or worry so thank you.

Hi Paul. Thank you for your email and all your help over the past 2 years you’ve been fantastic and I would highly recommend you to anyone, I will of course let you no when I revive the funds and couldn’t be happier with the outcome. Kind regards,

I just wanted to say a massive thank you for guiding and supporting my friends through to this conclusion over the last 3 years. The early days were incredibly tough for them as you know and your calm reassuring presence has been one of the main reasons they were able to cope, especially back then. You’ll have learnt that R is a very tough and determined character, but I know they’d have struggled without your help.
Living abroad and unable to help them as much as I would have liked, it’s been so reassuring to continually hear how confident they’ve been in your ability to resolve this for them, right from the word go. I know I was very happy in my own mind that they’d got the right person on their side, after I spoke to you on the phone.

So, thank you again for all the time and effort you’ve put into getting them this result… for always being available to speak to them, even when you were supposed to be on holiday, for steering them through the hardest times and the quagmire of the courts. You’ve made such a difference for them and seeing R getting on with life with such a positive attitude that I’m not sure I would have been able to replicate, had it happened to me; is extremely satisfying as well as inspirational.

I just wanted to drop you a quick email to thank you for all you have done for us regarding our daughter’s burn. You made the process a lot less scary for her so thank you for that and we are pleased with the outcome. Your professionalism and care for our daughter throughout was very much appreciated by us all.

I was involved in a traffic accident as a pedestrian, being hit by a car. My family were recommended to George Ide regarding personal injury, and what a great choice this turned out to be. Words can’t express how thankful and grateful I am for the service and support that I received from everyone at George Ide. My case was handled by Paul Fretwell with the help of Karen Jenkins, and the genuine kindness, care, and professionalism that they provided throughout my claim from start to finish was second to none. The experience of Paul and his team really shone through, and this was obvious from the very start when I first met Paul for an initial chat at home. The thoroughness and dedication to getting me the best possible outcome was clear throughout. Paul fought to the nail making sure that no stone was unturned, this allowing me to feel less anxious and to be able to concentrate on getting physically and mentally better. For anyone that goes through a traumatic event, the support from the people around you is key, Paul and his team were no exception to this, and I felt that I had a true friend and ally on my side. George Ide and Paul should be the first port of call to someone in need of a personal injury solicitor, I can’t recommend them enough!

George Ide looked after my claim from accident to the case conclusion, they took care of everything on route which concluded in a very substantial out of court settlement. The settlement enabled the family not to worry about future employment problems, and gives everyone piece of mind.
George Ide are a very professional company, and I would always recommend them to other people in the same situation.
M

I take this opportunity to thank you for the support, professionalism, and wonderful advice you gave us throughout this difficult time. It was a very stressful period for us as it was our first experience with the court. Without all your help and legal advice, I would undoubtedly have been in a much more precarious situation. Thank you so much for your support and hard work. On behalf of me and my wife I would like to say a big thank you for taking up my case and representing us as our legal counsel. When we thought it was too much to handle, you were there for us to give us strength and hope. We always found you to be very friendly when we needed any legal advice. Once again, I thank you so much for your understanding, for your patience, your dedication to my case and most of all, thank you for being friendlier, making us more comfortable with your advice and guidance than just a mere professional lawyer during that difficult moment. This means a lot to us, and we will be forever grateful to you.

Both Michael and I are very grateful for your good wishes and for the continued support that both you and all your colleagues at George Ide have given us through this process.
If, for any reason, we find ourselves in need of legal advice we would most definitely make your company our first choice and would also have every confidence in recommending you to others.
Wishing you every continued success in the future. Kindest Regards

I would like to say a huge thank you to Paul (with the fantastic assistance of Karen and Lizzy especially) for the support and kindness throughout my claim as well as the superb outcome that he obtained for me.

I am in no doubt that I would never have achieved the result without the dedication, experience and can do attitude of Paul and the team. Their caring attitude, sensitivity and professionalism shined throughout the entire process. Despite the other side initially denying liability, Paul fought tirelessly on my behalf, to ensure they provided what they should do, thus allowing me to get back to as near a normal life as quickly and safely as possible. Right from the first point of contact (and I first met Paul from my hospital bed), the service was outstanding and second to none, the communication was excellent, and I was never in doubt as to what was happening, and why. I truly believe my subsequent recovery is down to the fact that I was guided so well by Paul and his team, and him obtaining the opinions of the experts he did.

The support was amazing, as was the end result, which has ensured I am able to continue to press on with my every day life without worry of what lies ahead, despite the disability I now have. I really cannot recommend Paul and is team enough, I would suggest to anyone that is in need of a personal injury solicitor to give Paul a call, it really would make all the difference.