From the moment I contacted you the service has been amazing. You responded to my first enquiry over a bank holiday weekend and followed it up in detail on the Tuesday. That personal touch emphasised that the service was above and beyond, and has continued to be so ever since. That call literally saved my life in more ways than I can mention.

I must of course take this opportunity to tell you how grateful I have been for all your advice, assistance and counsel during the past difficult months. You have been demonstrably skilful, resolute and responsive in all aspects of dealing with my case. I have always felt in very safe hands and your experience shines through, knowing just how to procure the best outcome. I can’t thank you enough for getting me through this horrid and complicated experience. With very best wishes.

I have worked with Paul for several years now on various challenging cases. Paul has a very honest and open approach with the people he represents, his communication skills and ability to share complex information at a level of understanding for his clients is second to none. Paul has a deep understanding of the challenges faced by somebody who has acquired a brain injury and it is this understanding that ensures clients anxiety levels and concerns are kept at the lowest level possible at all times. Paul is realistic with his expectations and has had a high level of success with regard to achieving the right level of settlement to ensure his clients get the support they need for the rest of their lives.

Ian Oliver and Paul Lewis of George Ide Solicitors, and their appointed barrister, were outstanding in helping us defend an HMO licensing prosecution by a local authority. This was a complex matter which should never have been taken to trial by the local authority. However, thanks to the care, knowledge and tenacity shown by George Ide, the correct judgment was given. Thanks again for guiding us through this stressful experience.

I just wanted to say thank you again for all your efforts on my behalf, your resilience has been outstanding! Thanks to you, and the funds you secured, the process with Dorset has started already, and my new limb should be in my possession on October 4th (within a fortnight!) with the Echelon VT foot. This foot has a greater ankle bend which should help with the hill walking. I am also in much greater comfort in travelling in more testing conditions (when weather is wet especially), with the recent replacement of the 4wd car. This car will be especially useful when we intend to holiday in France with our friends during the winter months. Obviously my thanks are also extended to Lizzy and Karen for their efforts also! With very best wishes and thanks for your ongoing support,

Thank you for looking after me and my case. Not just a solicitor, you were a supporter and friend from the off. I felt that you ‘got’ me and understood where I was coming from. The very unexpected payout takes a lot of worries away, thank you.

I just wanted to drop you a quick email to thank you for all you have done for us regarding our daughter’s burn. You made the process a lot less scary for her so thank you for that and we are pleased with the outcome. Your professionalism and care for our daughter throughout was very much appreciated by us all.

Paul Fretwell has been our solicitor now for 8.5 years and has been dealing with the case for AB (our son) who sustained a head injury in 2012 due to a car accident.

Over the years we have come to rely on Paul’s expert opinion and knowledge of brain injuries to help us understand A’s behaviours and needs.

Paul has been a massive support to us and our whole family since A sustained life changing injuries, as you can imagine, it has been an uphill battle for us and we had no idea or understanding of the challenges to come or how to even start to put in place all the support A needed and still needs today.

A now has his Support Worker, D that Paul put in place, which to be honest, has been a godsend to the family and A.  A has a great relationship with D, and we will be eternally grateful.  D helps A with day to day challenges that most people take for granted and A now feels D is a friend as well as his mentor and “life coach”.  A also has an OT that visits his home to check he is doing ok and guide him in day to day tasks etc.

Paul has always been a phone call away at any time, he is very patient and understanding, his friendly approach to the whole family means we feel we can be very open and frank with him.  Although all the legal “jargon” is very hard for us to understand, Paul is and has always been massive support, he explains in detail every word and meaning and why certain steps need to be taken to help A’s case.

We will always be eternally grateful to Paul and George Ide Solicitors.

Hello Paul. The money has arrived safely thanks. May I say a very big thank you for your excellent service on this case you have been incredibly upfront and honest and have dealt with my case with superb attentiveness. It was frustrating for me at times as it took a long time to get it concluded, but I do appreciate the effort on your part. Many thanks again.

I would just like to say that it has been an absolute pleasure working with you over the last few years and thank you so much for all your help and support. You have been fantastic. You have certainly been more helpful than I could have possibly hoped.

Dear Paul. Thank you so much for negotiating a satisfactory sum (exactly as you had predicted) and I am very grateful to have had the benefit of your excellent service throughout this ordeal.  Horrid though it was, your expertise and guidance were of immense help. We can now happily put this whole thing behind us and finally move on.  With very warm thanks and best wishes.

Thank you for your email and thank you so much for your help with it all. You have dealt with everything brilliantly so as not to cause me any stress or worry so thank you.