I must of course take this opportunity to tell you how grateful I have been for all your advice, assistance and counsel during the past difficult months. You have been demonstrably skilful, resolute and responsive in all aspects of dealing with my case. I have always felt in very safe hands and your experience shines through, knowing just how to procure the best outcome. I can’t thank you enough for getting me through this horrid and complicated experience. With very best wishes.

I take this opportunity to thank you for the support, professionalism, and wonderful advice you gave us throughout this difficult time. It was a very stressful period for us as it was our first experience with the court. Without all your help and legal advice, I would undoubtedly have been in a much more precarious situation. Thank you so much for your support and hard work. On behalf of me and my wife I would like to say a big thank you for taking up my case and representing us as our legal counsel. When we thought it was too much to handle, you were there for us to give us strength and hope. We always found you to be very friendly when we needed any legal advice. Once again, I thank you so much for your understanding, for your patience, your dedication to my case and most of all, thank you for being friendlier, making us more comfortable with your advice and guidance than just a mere professional lawyer during that difficult moment. This means a lot to us, and we will be forever grateful to you.

Dear Mr Lewis. First of all I would like to say a huge thank you to you and your team about the hard work, time and money which you spent to deal with my claim. I agree with you that the settlement is reasonable enough and I know that you’ve did your best to get it.

I have worked with George Ide LLP for many years, initially as a support worker but now as a Registered Manager. I have found their brain injury
team, more specifically Paul Fretwell, to be highly efficient, supportive and effective when working alongside me with a very challenging group of clients. Paul and the team at George Ide LLP have secured settlements ranging from £1-6 million and beyond, ensuring financial security and peace of mind for life for the clients and their families.

I have worked closely over many years with Ursula Watt and Stephen Shine in George Ide LLP’s Court of Protection team. I am always impressed by how adaptable and attentive they are in looking after their brain-injured clients who often display challenging behaviour. They are able to communicate in a way our clients understand and work in a very person centered way. They are firm but fair and always have the clients’ best interests at heart. Karl Thompson. Managing Director, THCS Ltd

Paul Fretwell has been our solicitor now for 8.5 years and has been dealing with the case for AB (our son) who sustained a head injury in 2012 due to a car accident.

Over the years we have come to rely on Paul’s expert opinion and knowledge of brain injuries to help us understand A’s behaviours and needs.

Paul has been a massive support to us and our whole family since A sustained life changing injuries, as you can imagine, it has been an uphill battle for us and we had no idea or understanding of the challenges to come or how to even start to put in place all the support A needed and still needs today.

A now has his Support Worker, D that Paul put in place, which to be honest, has been a godsend to the family and A.  A has a great relationship with D, and we will be eternally grateful.  D helps A with day to day challenges that most people take for granted and A now feels D is a friend as well as his mentor and “life coach”.  A also has an OT that visits his home to check he is doing ok and guide him in day to day tasks etc.

Paul has always been a phone call away at any time, he is very patient and understanding, his friendly approach to the whole family means we feel we can be very open and frank with him.  Although all the legal “jargon” is very hard for us to understand, Paul is and has always been massive support, he explains in detail every word and meaning and why certain steps need to be taken to help A’s case.

We will always be eternally grateful to Paul and George Ide Solicitors.

I just wanted to say a massive thank you for guiding and supporting my friends through to this conclusion over the last 3 years. The early days were incredibly tough for them as you know and your calm reassuring presence has been one of the main reasons they were able to cope, especially back then. You’ll have learnt that R is a very tough and determined character, but I know they’d have struggled without your help.
Living abroad and unable to help them as much as I would have liked, it’s been so reassuring to continually hear how confident they’ve been in your ability to resolve this for them, right from the word go. I know I was very happy in my own mind that they’d got the right person on their side, after I spoke to you on the phone.

So, thank you again for all the time and effort you’ve put into getting them this result… for always being available to speak to them, even when you were supposed to be on holiday, for steering them through the hardest times and the quagmire of the courts. You’ve made such a difference for them and seeing R getting on with life with such a positive attitude that I’m not sure I would have been able to replicate, had it happened to me; is extremely satisfying as well as inspirational.

We thought that we needed to write to you to express our deepest thanks for the way that you personally and all of the staff involved with you carried out the whole case from beginning to end.
We hope that you can convey our thanks to them on our behalf. The background people are often overlooked, but we feel that we had the best team available playing for us on all levels.

Thank you for your email and thank you so much for your help with it all. You have dealt with everything brilliantly so as not to cause me any stress or worry so thank you.

Dear Paul, Please accept this email as confirmation that I have received the cheque and final settlement from the accident. I wanted to thank you very much for all your help and advice throughout the case and want you to know that your efficiency and effort s have been very much appreciated. Kind regards,

I have received the final settlement cheque and I am happy with this. Thanks again for your services. You’ve been excellent in every way. I would recommend you to anyone. Thanks.

Dear Paul. Thank you so much for negotiating a satisfactory sum (exactly as you had predicted) and I am very grateful to have had the benefit of your excellent service throughout this ordeal.  Horrid though it was, your expertise and guidance were of immense help. We can now happily put this whole thing behind us and finally move on.  With very warm thanks and best wishes.

Thank you seems such a trivial word and yet without your tenacity, we would not be here today. For all the medical providers you sought out and your words of stability at each and every stage I cannot thank you enough. You will never know how much of a difference you have made, without your constant reassurance and steps of transition to medical assistance especially during Covid I know I would not be at this stage on my journey.