From the moment I contacted you the service has been amazing. You responded to my first enquiry over a bank holiday weekend and followed it up in detail on the Tuesday. That personal touch emphasised that the service was above and beyond, and has continued to be so ever since. That call literally saved my life in more ways than I can mention.

Thank you for your email and thank you so much for your help with it all. You have dealt with everything brilliantly so as not to cause me any stress or worry so thank you.

I contacted George Ide LLP by recommendation when my husband was involved in a severe accident as a pedestrian almost 4 years ago. In the very early days Paul Fretwell visited us at home and was an immense support through what turned out to be a very difficult case. Paul immediately knew my husband’s injuries were life-changing and throughout he dealt with it in the most holistic way possible, including instructing the best counsel and experts, to ensure the most positive outcome for us.
Paul takes a practical and pragmatic, but supportive approach. For the duration of our claim he was unfailingly responsive, always communicating legal detail clearly and concisely, which was important given my husband’s cognitive restrictions and fatigue issues. We would absolutely recommend Paul and George Ide LLP to anyone dealing with the legal aftermath of a severe accident.

Dear Mr Lewis. First of all I would like to say a huge thank you to you and your team about the hard work, time and money which you spent to deal with my claim. I agree with you that the settlement is reasonable enough and I know that you’ve did your best to get it.

“In an age of ever larger firms of solicitors, George Ide LLP stands out as a beacon of truly personal service against the backdrop of warm and welcoming staff. Not only does Paul Fretwell possess real expertise in high value personal injury claims, he brings charm and real commitment to everything he does. No Claimant could be other than impressed by his willingness to go that extra yard in their cause. The legal industry would be a better place if there were more like both the firm and Paul Fretwell.”

Dear Paul. Thank you for you email. I am so pleased that everything has finally come to an acceptable solution. I am grateful for all your attention throughout. I have, at all times, felt supported by yourself and your firm and confident that you were working in my best interests to resolve the claim.

Just to confirm the safe receipt of the settlement money into my account,and also want to take this opportunity to thank you for all your hard work not just regarding the fee but also treatment wich help me getting in track with normal life after the accident. Again many thanks for all your hard work.

I must of course take this opportunity to tell you how grateful I have been for all your advice, assistance and counsel during the past difficult months. You have been demonstrably skilful, resolute and responsive in all aspects of dealing with my case. I have always felt in very safe hands and your experience shines through, knowing just how to procure the best outcome. I can’t thank you enough for getting me through this horrid and complicated experience. With very best wishes.

Paul Fretwell has been our solicitor now for 8.5 years and has been dealing with the case for AB (our son) who sustained a head injury in 2012 due to a car accident.

Over the years we have come to rely on Paul’s expert opinion and knowledge of brain injuries to help us understand A’s behaviours and needs.

Paul has been a massive support to us and our whole family since A sustained life changing injuries, as you can imagine, it has been an uphill battle for us and we had no idea or understanding of the challenges to come or how to even start to put in place all the support A needed and still needs today.

A now has his Support Worker, D that Paul put in place, which to be honest, has been a godsend to the family and A.  A has a great relationship with D, and we will be eternally grateful.  D helps A with day to day challenges that most people take for granted and A now feels D is a friend as well as his mentor and “life coach”.  A also has an OT that visits his home to check he is doing ok and guide him in day to day tasks etc.

Paul has always been a phone call away at any time, he is very patient and understanding, his friendly approach to the whole family means we feel we can be very open and frank with him.  Although all the legal “jargon” is very hard for us to understand, Paul is and has always been massive support, he explains in detail every word and meaning and why certain steps need to be taken to help A’s case.

We will always be eternally grateful to Paul and George Ide Solicitors.

On a personal note : Thanks for everything you have done, some may say you are just doing your job but the support you offered both in the structure you set up to get me fit again, as well as the emotional counsel you gave got me through one of the most difficult and frightening situations I had dealt with to date. I will certainly be highly recommending you to anyone else that needs such a service. You are a great asset to the firm and hope they know that!

Hi Paul. Thank you for your email and all your help over the past 2 years you’ve been fantastic and I would highly recommend you to anyone, I will of course let you no when I revive the funds and couldn’t be happier with the outcome. Kind regards,

I have worked with Paul for several years now on various challenging cases. Paul has a very honest and open approach with the people he represents, his communication skills and ability to share complex information at a level of understanding for his clients is second to none. Paul has a deep understanding of the challenges faced by somebody who has acquired a brain injury and it is this understanding that ensures clients anxiety levels and concerns are kept at the lowest level possible at all times. Paul is realistic with his expectations and has had a high level of success with regard to achieving the right level of settlement to ensure his clients get the support they need for the rest of their lives.