Just to confirm the safe receipt of the settlement money into my account,and also want to take this opportunity to thank you for all your hard work not just regarding the fee but also treatment wich help me getting in track with normal life after the accident. Again many thanks for all your hard work.

Thank you for your email and thank you so much for your help with it all. You have dealt with everything brilliantly so as not to cause me any stress or worry so thank you.

From the moment I contacted you the service has been amazing. You responded to my first enquiry over a bank holiday weekend and followed it up in detail on the Tuesday. That personal touch emphasised that the service was above and beyond, and has continued to be so ever since. That call literally saved my life in more ways than I can mention.

Paul Fretwell has been our solicitor now for 8.5 years and has been dealing with the case for AB (our son) who sustained a head injury in 2012 due to a car accident.

Over the years we have come to rely on Paul’s expert opinion and knowledge of brain injuries to help us understand A’s behaviours and needs.

Paul has been a massive support to us and our whole family since A sustained life changing injuries, as you can imagine, it has been an uphill battle for us and we had no idea or understanding of the challenges to come or how to even start to put in place all the support A needed and still needs today.

A now has his Support Worker, D that Paul put in place, which to be honest, has been a godsend to the family and A.  A has a great relationship with D, and we will be eternally grateful.  D helps A with day to day challenges that most people take for granted and A now feels D is a friend as well as his mentor and “life coach”.  A also has an OT that visits his home to check he is doing ok and guide him in day to day tasks etc.

Paul has always been a phone call away at any time, he is very patient and understanding, his friendly approach to the whole family means we feel we can be very open and frank with him.  Although all the legal “jargon” is very hard for us to understand, Paul is and has always been massive support, he explains in detail every word and meaning and why certain steps need to be taken to help A’s case.

We will always be eternally grateful to Paul and George Ide Solicitors.

Hello Paul. The money has arrived safely thanks. May I say a very big thank you for your excellent service on this case you have been incredibly upfront and honest and have dealt with my case with superb attentiveness. It was frustrating for me at times as it took a long time to get it concluded, but I do appreciate the effort on your part. Many thanks again.

Jasmine has told me that she has now settled and that she can move on with her life.

I would just like to write a brief note of genuine heartfelt thanks from all of us involved. Your company was recommended by a good family friend who works in the BH1 postcode area, at a time when most of us were either in shock or at a loss about how to proceed.

From our very first communication, and the day of your visit to Jasmine’s Mum’s house, you have been thoroughly professional whilst being incredibly caring. You personally, no doubt with the assistance of your team, have allowed Jasmine the opportunity to recover at her own speed, with the assistance of the full spectrum of the medical world, to a point where I honestly believe that she is in a better state mentally and confidence-wise than she was even before the accident.

I would have no hesitation in recommending your Company to anyone unfortunate enough to find themselves in a similar situation.

It is common for people who are expert in their field to state that “I was only doing my job” – well, in this case, I am very glad that it was you who handled Jasmine’s case.

With many Kind Regards

I would like to say a huge thank you to Paul (with the fantastic assistance of Karen and Lizzy especially) for the support and kindness throughout my claim as well as the superb outcome that he obtained for me.

I am in no doubt that I would never have achieved the result without the dedication, experience and can do attitude of Paul and the team. Their caring attitude, sensitivity and professionalism shined throughout the entire process. Despite the other side initially denying liability, Paul fought tirelessly on my behalf, to ensure they provided what they should do, thus allowing me to get back to as near a normal life as quickly and safely as possible. Right from the first point of contact (and I first met Paul from my hospital bed), the service was outstanding and second to none, the communication was excellent, and I was never in doubt as to what was happening, and why. I truly believe my subsequent recovery is down to the fact that I was guided so well by Paul and his team, and him obtaining the opinions of the experts he did.

The support was amazing, as was the end result, which has ensured I am able to continue to press on with my every day life without worry of what lies ahead, despite the disability I now have. I really cannot recommend Paul and is team enough, I would suggest to anyone that is in need of a personal injury solicitor to give Paul a call, it really would make all the difference.

I don’t have enough words to describe how helpful, professional and supportive you have been, at a very stressful time for me. I feel really lucky to have had you as my solicitor. Your service was superb; it just could not have been better.

Dear Paul. Thank you so much for negotiating a satisfactory sum (exactly as you had predicted) and I am very grateful to have had the benefit of your excellent service throughout this ordeal.  Horrid though it was, your expertise and guidance were of immense help. We can now happily put this whole thing behind us and finally move on.  With very warm thanks and best wishes.

Dear Paul. Thank you for you email. I am so pleased that everything has finally come to an acceptable solution. I am grateful for all your attention throughout. I have, at all times, felt supported by yourself and your firm and confident that you were working in my best interests to resolve the claim.

On a personal note : Thanks for everything you have done, some may say you are just doing your job but the support you offered both in the structure you set up to get me fit again, as well as the emotional counsel you gave got me through one of the most difficult and frightening situations I had dealt with to date. I will certainly be highly recommending you to anyone else that needs such a service. You are a great asset to the firm and hope they know that!

Thank you for all your effort and excellent advice and work in this matter. It’s very much appreciated and I will certainly use you and your firm again in the future should I require legal services.