I just wanted to say thank you again for all your efforts on my behalf, your resilience has been outstanding! Thanks to you, and the funds you secured, the process with Dorset has started already, and my new limb should be in my possession on October 4th (within a fortnight!) with the Echelon VT foot. This foot has a greater ankle bend which should help with the hill walking. I am also in much greater comfort in travelling in more testing conditions (when weather is wet especially), with the recent replacement of the 4wd car. This car will be especially useful when we intend to holiday in France with our friends during the winter months. Obviously my thanks are also extended to Lizzy and Karen for their efforts also! With very best wishes and thanks for your ongoing support,

Paul Fretwell has been our solicitor now for 8.5 years and has been dealing with the case for AB (our son) who sustained a head injury in 2012 due to a car accident.

Over the years we have come to rely on Paul’s expert opinion and knowledge of brain injuries to help us understand A’s behaviours and needs.

Paul has been a massive support to us and our whole family since A sustained life changing injuries, as you can imagine, it has been an uphill battle for us and we had no idea or understanding of the challenges to come or how to even start to put in place all the support A needed and still needs today.

A now has his Support Worker, D that Paul put in place, which to be honest, has been a godsend to the family and A.  A has a great relationship with D, and we will be eternally grateful.  D helps A with day to day challenges that most people take for granted and A now feels D is a friend as well as his mentor and “life coach”.  A also has an OT that visits his home to check he is doing ok and guide him in day to day tasks etc.

Paul has always been a phone call away at any time, he is very patient and understanding, his friendly approach to the whole family means we feel we can be very open and frank with him.  Although all the legal “jargon” is very hard for us to understand, Paul is and has always been massive support, he explains in detail every word and meaning and why certain steps need to be taken to help A’s case.

We will always be eternally grateful to Paul and George Ide Solicitors.

We are so grateful for all your hard work, and the passion with which you fought for him…it has given him a sense of self-worth that someone in your professional position can see what kind of man he is and what he should be awarded. Thank you so much, you have restored our faith in humanity, and we would have no reservations about recommending you to anyone in the future!

Dear Mr Lewis. First of all I would like to say a huge thank you to you and your team about the hard work, time and money which you spent to deal with my claim. I agree with you that the settlement is reasonable enough and I know that you’ve did your best to get it.

Hello Paul. The money has arrived safely thanks. May I say a very big thank you for your excellent service on this case you have been incredibly upfront and honest and have dealt with my case with superb attentiveness. It was frustrating for me at times as it took a long time to get it concluded, but I do appreciate the effort on your part. Many thanks again.

I suffered a complex ankle injury in a road traffic accident in 2015, Paul Fretwell and the team at George Ide stepped in to manage my claim and helped me through a very challenging period in my life. The team’s experience with this type of injury, their considered approach and meticulous attention to detail enabled them to flag up any potential issues early on, and ensured there were no surprises along the way. Paul was able to see beyond the conventional claim headings, and took the time to understand the full impact of the injury, on my life and hobbies, and was keen to ensure they were all suitably reflected within the claim.  Three years on, we went into a Joint Settlement Meeting with a robust and well prepared case, allowing us to secure a claim that significantly exceeded our expectations. I would not have a moment’s hesitation in recommending him to anyone in a similar situation.

I just wanted to say a massive thank you for guiding and supporting my friends through to this conclusion over the last 3 years. The early days were incredibly tough for them as you know and your calm reassuring presence has been one of the main reasons they were able to cope, especially back then. You’ll have learnt that R is a very tough and determined character, but I know they’d have struggled without your help.
Living abroad and unable to help them as much as I would have liked, it’s been so reassuring to continually hear how confident they’ve been in your ability to resolve this for them, right from the word go. I know I was very happy in my own mind that they’d got the right person on their side, after I spoke to you on the phone.

So, thank you again for all the time and effort you’ve put into getting them this result… for always being available to speak to them, even when you were supposed to be on holiday, for steering them through the hardest times and the quagmire of the courts. You’ve made such a difference for them and seeing R getting on with life with such a positive attitude that I’m not sure I would have been able to replicate, had it happened to me; is extremely satisfying as well as inspirational.

I really appreciate your work in this matter, including all of the updates and advice, everything has been so smooth. I will recommend you to my clients. Hollie Redman

Thank you seems such a trivial word and yet without your tenacity, we would not be here today. For all the medical providers you sought out and your words of stability at each and every stage I cannot thank you enough. You will never know how much of a difference you have made, without your constant reassurance and steps of transition to medical assistance especially during Covid I know I would not be at this stage on my journey.

Thank you very much for your email. I would like to take this opportunity to say thank you for all your advice and perseverance, especially with regards to the final settlement. Both myself and my wife are so pleased that this matter is finished! We wish you all the best for the future. Kind regards,

Hi Paul. Thank you for your email and all your help over the past 2 years you’ve been fantastic and I would highly recommend you to anyone, I will of course let you no when I revive the funds and couldn’t be happier with the outcome. Kind regards,

“In an age of ever larger firms of solicitors, George Ide LLP stands out as a beacon of truly personal service against the backdrop of warm and welcoming staff. Not only does Paul Fretwell possess real expertise in high value personal injury claims, he brings charm and real commitment to everything he does. No Claimant could be other than impressed by his willingness to go that extra yard in their cause. The legal industry would be a better place if there were more like both the firm and Paul Fretwell.”