On a personal note : Thanks for everything you have done, some may say you are just doing your job but the support you offered both in the structure you set up to get me fit again, as well as the emotional counsel you gave got me through one of the most difficult and frightening situations I had dealt with to date. I will certainly be highly recommending you to anyone else that needs such a service. You are a great asset to the firm and hope they know that!

Paul Fretwell has been our solicitor now for 8.5 years and has been dealing with the case for AB (our son) who sustained a head injury in 2012 due to a car accident.

Over the years we have come to rely on Paul’s expert opinion and knowledge of brain injuries to help us understand A’s behaviours and needs.

Paul has been a massive support to us and our whole family since A sustained life changing injuries, as you can imagine, it has been an uphill battle for us and we had no idea or understanding of the challenges to come or how to even start to put in place all the support A needed and still needs today.

A now has his Support Worker, D that Paul put in place, which to be honest, has been a godsend to the family and A.  A has a great relationship with D, and we will be eternally grateful.  D helps A with day to day challenges that most people take for granted and A now feels D is a friend as well as his mentor and “life coach”.  A also has an OT that visits his home to check he is doing ok and guide him in day to day tasks etc.

Paul has always been a phone call away at any time, he is very patient and understanding, his friendly approach to the whole family means we feel we can be very open and frank with him.  Although all the legal “jargon” is very hard for us to understand, Paul is and has always been massive support, he explains in detail every word and meaning and why certain steps need to be taken to help A’s case.

We will always be eternally grateful to Paul and George Ide Solicitors.

Paul hi,

I am extremely happy with the outcome and the break down that you have provided. I would just like to say to you and your team my deepest thanks for the hard work and dedication you have put into my case and I. am extremely happy with results. Kind regards

From the moment I contacted you the service has been amazing. You responded to my first enquiry over a bank holiday weekend and followed it up in detail on the Tuesday. That personal touch emphasised that the service was above and beyond, and has continued to be so ever since. That call literally saved my life in more ways than I can mention.

I just wanted to say thank you again for all your efforts on my behalf, your resilience has been outstanding! Thanks to you, and the funds you secured, the process with Dorset has started already, and my new limb should be in my possession on October 4th (within a fortnight!) with the Echelon VT foot. This foot has a greater ankle bend which should help with the hill walking. I am also in much greater comfort in travelling in more testing conditions (when weather is wet especially), with the recent replacement of the 4wd car. This car will be especially useful when we intend to holiday in France with our friends during the winter months. Obviously my thanks are also extended to Lizzy and Karen for their efforts also! With very best wishes and thanks for your ongoing support,

How can I just say thank you, if I say it a hundred times it wouldn’t be enough. What you have achieved is unbelievable, I never imagined the compensation would amount to anything like that, if you recall, I once asked you if I might get another £27.000 making a grand total of £100.000, than I truly thought I could possibly get between £150.000 and £200.000 and I’d have been happy, so you can imagine how shocked and thrilled I was when the figure was doubled.

When I left your offices I was almost in tears, it didn’t feel right saying goodbye, I felt like I was saying goodbye to a friend, which I feel you’ve been. I don’t know how I’d have got through the last couple of years without your input, I didn’t even know I was entitled to compensation until you told me, which also means no rehab either. I can’t begin to imagine the mess I’d be in now.

I will be eternally grateful Paul for all you have done.

Best wishes

I must of course take this opportunity to tell you how grateful I have been for all your advice, assistance and counsel during the past difficult months. You have been demonstrably skilful, resolute and responsive in all aspects of dealing with my case. I have always felt in very safe hands and your experience shines through, knowing just how to procure the best outcome. I can’t thank you enough for getting me through this horrid and complicated experience. With very best wishes.

I have worked with George Ide LLP for many years, initially as a support worker but now as a Registered Manager. I have found their brain injury
team, more specifically Paul Fretwell, to be highly efficient, supportive and effective when working alongside me with a very challenging group of clients. Paul and the team at George Ide LLP have secured settlements ranging from £1-6 million and beyond, ensuring financial security and peace of mind for life for the clients and their families.

I have worked closely over many years with Ursula Watt and Stephen Shine in George Ide LLP’s Court of Protection team. I am always impressed by how adaptable and attentive they are in looking after their brain-injured clients who often display challenging behaviour. They are able to communicate in a way our clients understand and work in a very person centered way. They are firm but fair and always have the clients’ best interests at heart. Karl Thompson. Managing Director, THCS Ltd

I suffered a complex ankle injury in a road traffic accident in 2015, Paul Fretwell and the team at George Ide stepped in to manage my claim and helped me through a very challenging period in my life. The team’s experience with this type of injury, their considered approach and meticulous attention to detail enabled them to flag up any potential issues early on, and ensured there were no surprises along the way. Paul was able to see beyond the conventional claim headings, and took the time to understand the full impact of the injury, on my life and hobbies, and was keen to ensure they were all suitably reflected within the claim.  Three years on, we went into a Joint Settlement Meeting with a robust and well prepared case, allowing us to secure a claim that significantly exceeded our expectations. I would not have a moment’s hesitation in recommending him to anyone in a similar situation.

Just to confirm the safe receipt of the settlement money into my account,and also want to take this opportunity to thank you for all your hard work not just regarding the fee but also treatment wich help me getting in track with normal life after the accident. Again many thanks for all your hard work.

Dear Paul, Please accept this email as confirmation that I have received the cheque and final settlement from the accident. I wanted to thank you very much for all your help and advice throughout the case and want you to know that your efficiency and effort s have been very much appreciated. Kind regards,

I really appreciate your work in this matter, including all of the updates and advice, everything has been so smooth. I will recommend you to my clients. Hollie Redman