Paul Fretwell has been our solicitor now for 8.5 years and has been dealing with the case for AB (our son) who sustained a head injury in 2012 due to a car accident.

Over the years we have come to rely on Paul’s expert opinion and knowledge of brain injuries to help us understand A’s behaviours and needs.

Paul has been a massive support to us and our whole family since A sustained life changing injuries, as you can imagine, it has been an uphill battle for us and we had no idea or understanding of the challenges to come or how to even start to put in place all the support A needed and still needs today.

A now has his Support Worker, D that Paul put in place, which to be honest, has been a godsend to the family and A.  A has a great relationship with D, and we will be eternally grateful.  D helps A with day to day challenges that most people take for granted and A now feels D is a friend as well as his mentor and “life coach”.  A also has an OT that visits his home to check he is doing ok and guide him in day to day tasks etc.

Paul has always been a phone call away at any time, he is very patient and understanding, his friendly approach to the whole family means we feel we can be very open and frank with him.  Although all the legal “jargon” is very hard for us to understand, Paul is and has always been massive support, he explains in detail every word and meaning and why certain steps need to be taken to help A’s case.

We will always be eternally grateful to Paul and George Ide Solicitors.

I would like to say a huge thank you to Paul (with the fantastic assistance of Karen and Lizzy especially) for the support and kindness throughout my claim as well as the superb outcome that he obtained for me.

I am in no doubt that I would never have achieved the result without the dedication, experience and can do attitude of Paul and the team. Their caring attitude, sensitivity and professionalism shined throughout the entire process. Despite the other side initially denying liability, Paul fought tirelessly on my behalf, to ensure they provided what they should do, thus allowing me to get back to as near a normal life as quickly and safely as possible. Right from the first point of contact (and I first met Paul from my hospital bed), the service was outstanding and second to none, the communication was excellent, and I was never in doubt as to what was happening, and why. I truly believe my subsequent recovery is down to the fact that I was guided so well by Paul and his team, and him obtaining the opinions of the experts he did.

The support was amazing, as was the end result, which has ensured I am able to continue to press on with my every day life without worry of what lies ahead, despite the disability I now have. I really cannot recommend Paul and is team enough, I would suggest to anyone that is in need of a personal injury solicitor to give Paul a call, it really would make all the difference.

Following a traumatic motorcycle accident, I found myself in unfamiliar territory and in the need of a personal injury lawyer. From my first phone call to George Ides, I was in no doubt that they would be best team to handle my case, guiding me not only through the legal but also the rehabilitation process, I was always in good hands. Paul is a consummate professional, incredibly thoughtful and compassionate, but at the same time ensuring that I had the best advice and in a timely manner,  a heart felt thank you, Paul.

From the moment I contacted you the service has been amazing. You responded to my first enquiry over a bank holiday weekend and followed it up in detail on the Tuesday. That personal touch emphasised that the service was above and beyond, and has continued to be so ever since. That call literally saved my life in more ways than I can mention.

How can I just say thank you, if I say it a hundred times it wouldn’t be enough. What you have achieved is unbelievable, I never imagined the compensation would amount to anything like that, if you recall, I once asked you if I might get another £27.000 making a grand total of £100.000, than I truly thought I could possibly get between £150.000 and £200.000 and I’d have been happy, so you can imagine how shocked and thrilled I was when the figure was doubled.

When I left your offices I was almost in tears, it didn’t feel right saying goodbye, I felt like I was saying goodbye to a friend, which I feel you’ve been. I don’t know how I’d have got through the last couple of years without your input, I didn’t even know I was entitled to compensation until you told me, which also means no rehab either. I can’t begin to imagine the mess I’d be in now.

I will be eternally grateful Paul for all you have done.

Best wishes

I contacted George Ide LLP by recommendation when my husband was involved in a severe accident as a pedestrian almost 4 years ago. In the very early days Paul Fretwell visited us at home and was an immense support through what turned out to be a very difficult case. Paul immediately knew my husband’s injuries were life-changing and throughout he dealt with it in the most holistic way possible, including instructing the best counsel and experts, to ensure the most positive outcome for us.
Paul takes a practical and pragmatic, but supportive approach. For the duration of our claim he was unfailingly responsive, always communicating legal detail clearly and concisely, which was important given my husband’s cognitive restrictions and fatigue issues. We would absolutely recommend Paul and George Ide LLP to anyone dealing with the legal aftermath of a severe accident.

We thought that we needed to write to you to express our deepest thanks for the way that you personally and all of the staff involved with you carried out the whole case from beginning to end.
We hope that you can convey our thanks to them on our behalf. The background people are often overlooked, but we feel that we had the best team available playing for us on all levels.

I just wanted to say a massive thank you for guiding and supporting my friends through to this conclusion over the last 3 years. The early days were incredibly tough for them as you know and your calm reassuring presence has been one of the main reasons they were able to cope, especially back then. You’ll have learnt that R is a very tough and determined character, but I know they’d have struggled without your help.
Living abroad and unable to help them as much as I would have liked, it’s been so reassuring to continually hear how confident they’ve been in your ability to resolve this for them, right from the word go. I know I was very happy in my own mind that they’d got the right person on their side, after I spoke to you on the phone.

So, thank you again for all the time and effort you’ve put into getting them this result… for always being available to speak to them, even when you were supposed to be on holiday, for steering them through the hardest times and the quagmire of the courts. You’ve made such a difference for them and seeing R getting on with life with such a positive attitude that I’m not sure I would have been able to replicate, had it happened to me; is extremely satisfying as well as inspirational.

I don’t have enough words to describe how helpful, professional and supportive you have been, at a very stressful time for me. I feel really lucky to have had you as my solicitor. Your service was superb; it just could not have been better.

I just wanted to say thank you again for all your efforts on my behalf, your resilience has been outstanding! Thanks to you, and the funds you secured, the process with Dorset has started already, and my new limb should be in my possession on October 4th (within a fortnight!) with the Echelon VT foot. This foot has a greater ankle bend which should help with the hill walking. I am also in much greater comfort in travelling in more testing conditions (when weather is wet especially), with the recent replacement of the 4wd car. This car will be especially useful when we intend to holiday in France with our friends during the winter months. Obviously my thanks are also extended to Lizzy and Karen for their efforts also! With very best wishes and thanks for your ongoing support,

Jasmine has told me that she has now settled and that she can move on with her life.

I would just like to write a brief note of genuine heartfelt thanks from all of us involved. Your company was recommended by a good family friend who works in the BH1 postcode area, at a time when most of us were either in shock or at a loss about how to proceed.

From our very first communication, and the day of your visit to Jasmine’s Mum’s house, you have been thoroughly professional whilst being incredibly caring. You personally, no doubt with the assistance of your team, have allowed Jasmine the opportunity to recover at her own speed, with the assistance of the full spectrum of the medical world, to a point where I honestly believe that she is in a better state mentally and confidence-wise than she was even before the accident.

I would have no hesitation in recommending your Company to anyone unfortunate enough to find themselves in a similar situation.

It is common for people who are expert in their field to state that “I was only doing my job” – well, in this case, I am very glad that it was you who handled Jasmine’s case.

With many Kind Regards

My daughter and I are extremely lucky to be alive after an awful road traffic accident on the M1 motorway 3 years ago. I had some severe injuries and fortunately I’ve recovered very well (although not without some life altering effects). My good fortune continued when I engaged George Ide solicitors to help with a personal injury claim a few weeks after I was released from hospital after almost 2 months.My dealings with the company have been outstanding in terms of professionalism, thoroughness and sensitivity. I feel that partner Paul Fretwell and his very capable team have worked extremely hard on my case. They achieved a successful and stress-free outcome for which I’m very grateful. I am most appreciative of the kindness and support shown to me throughout the time Paul and his colleagues advised, guided and helped me through what could have been a much more traumatic process without them. I would not hesitate in recommending George Ide solicitors to anyone who needs assistance with a personal injury claim. Paul Fretwell in particular is someone I have great confidence in and his diligence is exemplary. Many thanks once again Paul!