We are able to help clients who have had claims brought against them for personal injuries and may have issues with the validity or adequacy of their insurance.
Usually claims can be defended by a client’s public liability, employer liability or other relevant insurance and, whilst George Ide does not act directly for insurance companies, there may be circumstances in which insurers are unable or unwilling to help and this can arise in some of the following situations:
- A client has no insurance cover
- Where the client has an excess on their insurance policy and the value of the claim is likely to fall under the excess figure
- Where a client has an indemnity limit and the value of the claim exceeds that limit
- Where insurance has been denied due to, for example, a breach of the insurance contract such as late notification or other material breach
- Particularly in construction site claims where a client has the wrong kind of insurance and there is a dispute as to the employment status of a contractor
- Rare cases where an insurer has gone into liquidation
We have assisted clients who have had claims against them in the following circumstances:
- Road traffic collisions, including claims against cyclists
- Accidents on construction sites
- Accidents in the workplace
- Occupier Liability claims
- Trips and slips on client property
We would be happy to talk to anyone who may have concerns about any claims made against them in any of these or similar circumstances.
George Ide LLP. We're on your sideContact our personal injury team
To find out more about our expert personal injury team and for further information about all aspects of our comprehensive personal injury service, contact one of our specialists directly using the contact details below.
Client Testimonials
I have received the final settlement cheque and I am happy with this. Thanks again for your services. You’ve been excellent in every way. I would recommend you to anyone. Thanks.
Fazal Mahmood Chishty
Paul Lewis
I was involved in a traffic accident as a pedestrian, being hit by a car. My family were recommended to George Ide regarding personal injury, and what a great choice this turned out to be. Words can’t express how thankful and grateful I am for the service and support that I received from everyone at George Ide. My case was handled by Paul Fretwell with the help of Karen Jenkins, and the genuine kindness, care, and professionalism that they provided throughout my claim from start to finish was second to none. The experience of Paul and his team really shone through, and this was obvious from the very start when I first met Paul for an initial chat at home. The thoroughness and dedication to getting me the best possible outcome was clear throughout. Paul fought to the nail making sure that no stone was unturned, this allowing me to feel less anxious and to be able to concentrate on getting physically and mentally better. For anyone that goes through a traumatic event, the support from the people around you is key, Paul and his team were no exception to this, and I felt that I had a true friend and ally on my side. George Ide and Paul should be the first port of call to someone in need of a personal injury solicitor, I can’t recommend them enough!
Alex Richardson
Paul Fretwell/Karen Jenkins
Thank you seems such a trivial word and yet without your tenacity, we would not be here today. For all the medical providers you sought out and your words of stability at each and every stage I cannot thank you enough. You will never know how much of a difference you have made, without your constant reassurance and steps of transition to medical assistance especially during Covid I know I would not be at this stage on my journey.
Michele Scott-Green
Paul Lewis
We thought that we needed to write to you to express our deepest thanks for the way that you personally and all of the staff involved with you carried out the whole case from beginning to end.
The background people are often overlooked but we feel that we had the best team playing for us on all levels.
Paul Fretwell
I have worked with George Ide LLP for many years, initially as a support worker but now as a Registered Manager. I have found their brain injury
team, more specifically Paul Fretwell, to be highly efficient, supportive and effective when working alongside me with a very challenging group of clients. Paul and the team at George Ide LLP have secured settlements ranging from £1-6 million and beyond, ensuring financial security and peace of mind for life for the clients and their families.
I have worked closely over many years with Ursula Watt and Stephen Shine in George Ide LLP’s Court of Protection team. I am always impressed by how adaptable and attentive they are in looking after their brain-injured clients who often display challenging behaviour. They are able to communicate in a way our clients understand and work in a very person centered way. They are firm but fair and always have the clients’ best interests at heart. Karl Thompson. Managing Director, THCS Ltd
Paul Fretwell/ Ursula Watt/Steve Shine
I have worked with Paul for several years now on various challenging cases. Paul has a very honest and open approach with the people he represents, his communication skills and ability to share complex information at a level of understanding for his clients is second to none. Paul has a deep understanding of the challenges faced by somebody who has acquired a brain injury and it is this understanding that ensures clients anxiety levels and concerns are kept at the lowest level possible at all times. Paul is realistic with his expectations and has had a high level of success with regard to achieving the right level of settlement to ensure his clients get the support they need for the rest of their lives.
Karl Thompson. Managing Director, Thompson Holistic Care Services (THCS)
Paul Fretwell
Right from the beginning of my journey to claim for compensation for my injuries after being knocked off my bike by a car driver, Paul Lewis has been a tower of strength. His advice, guidance and care in ensuring my claim proceeded smoothly has been First Class. Always promptly keeping me informed of progress by email. A friendly, compassionate listening ear when needed to my worries and concerns. Helping and guiding me every step of the way. I have received the best possible advice throughout, resulting in an excellent outcome, expertly and tenaciously negotiated for me by Paul. Thank You.
Mrs Marion Smith
Paul Lewis
On April 9th 2010 it was my turn to be involved in a traffic accident with an uninsured driver. Although my injury was only a minor back injury, I wanted to be able to claim some sort of compensation if only for some treatment of physiotherapy. George Ide LLP, appointed by my insurance company, have been absolutely superb in representing my claim for personal injury against the Motor Insurance Bureau. With the expertise of Paul Lewis, Head of Accident Management, he has managed to increase the original offer made by the MIB almost threefold. It has been a long process, as Paul advised from the outset, but has been worthwhile and rewarding. I do hope that I do not need to use Paul’s expertise ever again, but know that if I do I would be in the hands of a very capable and friendly team.
Ms H
Paul Lewis
I would just like to say that it has been an absolute pleasure working with you over the last few years and thank you so much for all your help and support. You have been fantastic. You have certainly been more helpful than I could have possibly hoped.
Sarah Finley
Paul Lewis
I would like to say a huge thank you to Paul (with the fantastic assistance of Karen and Lizzy especially) for the support and kindness throughout my claim as well as the superb outcome that he obtained for me.
I am in no doubt that I would never have achieved the result without the dedication, experience and can do attitude of Paul and the team. Their caring attitude, sensitivity and professionalism shined throughout the entire process. Despite the other side initially denying liability, Paul fought tirelessly on my behalf, to ensure they provided what they should do, thus allowing me to get back to as near a normal life as quickly and safely as possible. Right from the first point of contact (and I first met Paul from my hospital bed), the service was outstanding and second to none, the communication was excellent, and I was never in doubt as to what was happening, and why. I truly believe my subsequent recovery is down to the fact that I was guided so well by Paul and his team, and him obtaining the opinions of the experts he did.
The support was amazing, as was the end result, which has ensured I am able to continue to press on with my every day life without worry of what lies ahead, despite the disability I now have. I really cannot recommend Paul and is team enough, I would suggest to anyone that is in need of a personal injury solicitor to give Paul a call, it really would make all the difference.
Rusty Brown.
Paul Fretwell
I must of course take this opportunity to tell you how grateful I have been for all your advice, assistance and counsel during the past difficult months. You have been demonstrably skilful, resolute and responsive in all aspects of dealing with my case. I have always felt in very safe hands and your experience shines through, knowing just how to procure the best outcome. I can’t thank you enough for getting me through this horrid and complicated experience. With very best wishes.
Linda Tudor
Paul Lewis
Jasmine has told me that she has now settled and that she can move on with her life.
I would just like to write a brief note of genuine heartfelt thanks from all of us involved. Your company was recommended by a good family friend who works in the BH1 postcode area, at a time when most of us were either in shock or at a loss about how to proceed.
From our very first communication, and the day of your visit to Jasmine’s Mum’s house, you have been thoroughly professional whilst being incredibly caring. You personally, no doubt with the assistance of your team, have allowed Jasmine the opportunity to recover at her own speed, with the assistance of the full spectrum of the medical world, to a point where I honestly believe that she is in a better state mentally and confidence-wise than she was even before the accident.
I would have no hesitation in recommending your Company to anyone unfortunate enough to find themselves in a similar situation.
It is common for people who are expert in their field to state that “I was only doing my job” – well, in this case, I am very glad that it was you who handled Jasmine’s case.
With many Kind Regards
John & Paula Gerken
Paul Fretwell
Why Choose Us?
Quality
First class partners and staff deliver a quality service, using robust systems aided by the use of technology.
Commitment
We are on your side. We listen to what you say to us, and commit ourselves to achieving your objectives.
Knowledge
We know what we’re talking about. We use the expertise we have built over decades to the benefit of all our clients.
Contact Our Friendly Legal Experts Today
For general enquiries or to discuss more specific needs in personal or commercial law please get in touch with a friendly member of our team today.
Latest News
19th January 2026
Mediation: it pays to talk
7th October 2025
What Is Vicarious Liability? 2025 Update
21st May 2025
How to Contest a Will: Everything You Need to Know
29th April 2025
Making Tax Digital for Income Tax – Are you ready for MTD?
14th March 2025
